Privacy Policy

Effective Date: January 23, 2026
Last Updated: January 23, 2026

1) Who We Are

This Privacy Policy explains how Ace Home Improvement LLC (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you visit acehomeimprovementdbq.com (the “Site”) or contact us.

Contact:
Ace Home Improvement LLC
2917 Timberline St. Dubuque, IA 52001
info@acehomeimprovementdbq.com
563-543-1272

2) Information We Collect

We collect information in a few ways:

A. Information you provide to us
When you fill out forms or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Any message/details you include

B. Information collected automatically
When you use the Site, we may automatically collect:

  • IP address

  • Device type, browser type

  • Pages visited, time spent, referring/exit pages

  • General location (approximate)

This is typically collected via cookies and similar technologies.

3) How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Provide quotes, scheduling, or service-related communication

  • Send occasional marketing emails (you can unsubscribe anytime)

  • Improve our Site, services, and customer experience

  • Maintain security and prevent fraud/abuse

  • Comply with legal obligations

4) Email Communications (No SMS)

If you submit your information, you may receive emails from us, including occasional promotional or informational messages.

You can opt out anytime by:

Important: We do not send SMS/text marketing messages or SMS notifications of any kind.

5) Sharing Your Information

We do not sell your personal information.

We may share information only as needed:

  • Service providers that help run the Site or business (hosting, email platform, analytics, CRM)

  • Legal compliance (if required by law, subpoena, or to protect rights/safety)

  • Business transfers (if we’re involved in a merger, acquisition, or asset sale)

6) Cookies and Tracking Technologies

We may use cookies and similar tools to help the Site work properly and understand how visitors use it (analytics).

You can control cookies through your browser settings. If you block cookies, some parts of the Site may not function properly.

7) Data Retention

We keep your information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no online system can be guaranteed 100% secure.

9) Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to the personal information we have about you

  • Request corrections or deletion

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To make a request, contact info@acehomeimprovementdbq.com. We may need to verify your identity before fulfilling certain requests.

State privacy notice (if applicable):
Residents of certain U.S. states may have additional rights. We do not sell personal information and do not share it for cross-context behavioral advertising in the way some state laws define it.

10) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

11) Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

13) Contact Us

If you have questions about this Privacy Policy or your data, contact:
Ace Home Improvement LLC
info@acehomeimprovementdbq.com
563-543-1272
2917 Timberline St. Dubuque, IA 52001

Terms & Conditions

Effective Date: January 23, 2026
Last Updated: January 23, 2026

These Terms & Conditions (“Terms”) govern your use of acehomeimprovementdbq.com (the “Site”), operated by Ace Home Improvement LLC (“Company,” “we,” “us,” “our”). By using the Site, you agree to these Terms.

1) Use of the Site

You agree to use the Site only for lawful purposes and not to:

  • Violate any laws or regulations

  • Attempt to gain unauthorized access to the Site or systems

  • Interfere with the Site’s operation or security

  • Upload or transmit malicious code

2) Requests, Quotes, and Services

Submitting a contact form or requesting information does not create a contractor-client relationship or guarantee availability, scheduling, pricing, or acceptance of work.

Any service work may be governed by a separate written agreement, estimate, proposal, or contract.

3) No SMS

We do not send SMS/text notifications or SMS marketing messages. Communications may occur by email and/or phone call as needed to respond to inquiries and provide services.

4) Intellectual Property

All content on this Site (text, graphics, logos, photos, videos, layout, design) is owned by or licensed to Ace Home Improvement LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or exploit Site content without written permission.

5) User Submissions

If you submit information via forms or messages, you confirm:

  • The information is accurate to the best of your knowledge

  • You have the right to share it

  • You are not submitting unlawful, harmful, or infringing content

6) Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for third-party content, policies, or practices.

7) Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. We make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not guarantee the Site will be uninterrupted, secure, or error-free.

8) Limitation of Liability

To the fullest extent permitted by law, Ace Home Improvement LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Site.

If liability is found, our total liability for any claim related to the Site will not exceed $100 (or the minimum amount permitted by law).

9) Indemnification

You agree to defend, indemnify, and hold harmless Ace Home Improvement LLC and its owners, employees, contractors, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your misuse of the Site or violation of these Terms.

10) Privacy

Your use of the Site is also governed by our Privacy Policy.

11) Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site means you accept the updated Terms.

12) Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-law rules.

13) Contact

Questions about these Terms? Contact:
Ace Home Improvement LLC
info@acehomeimprovementdbq.com
563-543-1272
2917 Timberline St. Dubuque, IA 52001